Find answers to common questions about our German language courses, pricing, and policies.
We offer personalized German learning with native speakers, flexible scheduling, and a focus on practical communication skills. Our teachers are experienced professionals who adapt their teaching to your specific needs and goals.
No! We welcome complete beginners. Our teachers will assess your level during the trial lesson and create a personalized learning plan that starts exactly where you are.
Learning speed varies by individual, but most students see significant progress within 3-6 months of regular lessons. With our personalized approach, you'll typically progress faster than in traditional group classes.
Absolutely! We offer specialized courses for business German, travel, academic study, exam preparation, and more. Just let us know your specific goals during your trial lesson.
The 30-minute trial lesson includes a level assessment, discussion of your goals, and a sample lesson to experience our teaching method. The $10 fee is credited toward your first course.
Private lessons are typically 60 minutes, group courses are 60-90 minutes, and kids classes are 30-60 minutes depending on age. We can adjust lesson length based on your preferences.
We provide all learning materials digitally. You'll need a computer or tablet with internet connection, microphone, and camera for online lessons. No additional textbooks required!
Yes! We encourage you to try different teachers to find the best match for your learning style. You can request a different teacher at any time.
Very flexible! You can schedule lessons at times that work for you, including evenings and weekends. We accommodate different time zones and can adjust schedules as needed.
You can cancel or reschedule lessons up to 24 hours in advance at no charge. Last-minute cancellations may be subject to a fee. We understand that life happens!
Yes, you can pause your course for up to 30 days. For longer breaks, we can discuss options to maintain your progress and learning momentum.
Absolutely! We offer classes seven days a week, including weekends. Many of our students prefer weekend lessons to fit their busy schedules.
We accept all major credit cards, PayPal, and bank transfers. All payments are processed securely through Stripe with SSL encryption.
No hidden fees! The price you see is what you pay. All learning materials and support are included in the course price.
We offer a 100% satisfaction guarantee for your first lesson. For package courses, refunds are handled on a case-by-case basis with prorated amounts.
Yes! You can change your package at any time. We'll prorate any differences in pricing to ensure you get fair value.
You need a computer, tablet, or smartphone with internet connection, microphone, and camera. We recommend a stable internet connection for the best experience.
We use Zoom for online lessons, which works on all devices and browsers. We'll send you a link before each lesson - no software installation required!
Our support team is here to help! We provide technical support before and during lessons to ensure everything runs smoothly.
Yes, you can record your lessons for review purposes. We'll provide you with the recording after each lesson to help you practice.
We teach children ages 6-17, with age-appropriate groups: 6-8, 9-12, and 13-17. Each group uses different teaching methods and materials.
Yes! All our kids teachers are certified in child education and have experience teaching German to children. They use fun, interactive methods.
Parents are welcome to observe lessons, especially for younger children. We also provide regular progress reports to keep parents informed.
Yes! We offer family classes where parents and children learn German together. It's a great way to practice as a family.
Yes! We provide corporate German training for teams and departments. We can customize programs for your specific industry and needs.
Absolutely! Our business German courses include cultural training, business etiquette, and professional communication skills.
Yes! We offer exam preparation for Goethe, TestDaF, DSH, and other German language exams with targeted practice and strategies.
Yes! We provide specialized training for German job interviews, including common questions, professional vocabulary, and cultural tips.